This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://www.sendmoney.org.uk (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We collect Device Information using the following technologies: - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

How we use Your Personal Information?

We use the Device Information that we collect to help us screen for potential abuse to the Site (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our visitors browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

Google Analytics and Your Cookie Choice

We use Google Analytics 4 to understand how the Site is used and improve it. The Google tag loads using Advanced Consent Mode. Before you choose, and if you reject analytics cookies, it sends limited measurements to Google without setting or reading analytics cookies. These measurements can include the page address, referrer, consent state and browser or device information. Cookieless measurement still involves sending information to Google.

If you accept analytics cookies, Google Analytics can use cookies such as _ga and a property-specific _ga_ cookie to recognise a browser and measure visits across pages. Advertising storage, advertising user data and advertising personalisation remain denied by this site's consent configuration, including after you accept analytics.

Your analytics choice is remembered for up to 180 days in local storage under sm-consent-v1 and in an essential preference cookie named sm_consent. The first screen offers Accept only necessary and Accept all, with equal prominence. Accept all permits analytics storage only; advertising permissions remain denied. Use Cookie settings in the footer to reopen that screen, then choose Cookie settings within the dialog to review detailed preferences. Essential storage is always active; the analytics toggle is optional and is off for a new visitor. Toggle changes apply only after you select Confirm my choices. You can also select Accept all or Reject all in detailed preferences. Withdrawing consent switches analytics storage to denied and removes the site's accessible analytics cookies. Limited cookieless measurements may continue in denied mode. Changing your choice does not delete information already sent to Google.

Our Cloudflare Web Analytics measurement is separate from this Google Analytics cookie choice. For information about Google's processing, see Google's privacy policy. Google also provides an Analytics opt-out browser add-on.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Contact Form Security and Essential Storage

When you submit our contact form, we use your name, email address and message to respond to your enquiry. Please do not send bank details, passwords or identity documents. The form uses an essential session cookie, a security token and rate limits to prevent abuse.

We use Cloudflare Turnstile on the contact page to help distinguish genuine enquiries from automated spam. Cloudflare processes browser, device and network information to perform this security check, and the server verifies a single-use challenge token before sending your message. This security check operates independently of your Google Analytics choice. See Cloudflare's privacy policy for details. We also remember an explicit colour-theme preference in local storage.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact form. Additionally, please note that your Device information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

Contact enquiries are processed through our email service and retained as needed to respond and maintain relevant correspondence. Security logs and temporary session or abuse-prevention data may be kept to operate and protect the Site. Your cookie preference is remembered for up to 180 days. Google and Cloudflare retain information they process according to their services, settings and privacy policies.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via our contact form